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Privacy Policy

METTRA – Privacy Policy
Last Updated: March 5, 2026

METTRA (“METTRA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, subscribe to communications, or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Event details or inquiry information

  • Any other information submitted through forms on our website
     

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

     

How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to event inquiries or booking requests

  • Providing information about METTRA events, promotions, and updates

  • Sending marketing emails or SMS messages if you opt in

  • Improving our website and customer experience

  • Communicating with you regarding services or inquiries

     

Marketing Communications

If you opt in, we may send you marketing communications via email or text message regarding:

  • Upcoming events

  • Promotions or special offers

  • Venue updates

  • News related to METTRA

You may opt out of these communications at any time by:

  • Clicking the unsubscribe link in emails

  • Replying STOP to SMS messages

  • Contacting us directly

Message and data rates may apply for SMS messages.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us in operating our website, marketing, or communication platforms. These providers are required to maintain the confidentiality of your information.

We may also disclose information if required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage method is completely secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

You can adjust your browser settings to refuse cookies if desired.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Contact Us

If you have questions regarding this Privacy Policy, you may contact us at:

METTRA
Long Island City, New York

Taste the World
Meet at Mettra.

Welcome to Mettra, where food meets community. Our food hall offers a diverse range of culinary experiences, bringing together vibrant flavors from around the world.

INFORMATION

Phone: 631-268-4841

Address: 28-17 Jackson Ave, Long Island City, NY 11101

INQUIRY

FIND US ON

OPENING HOURS

MONDAY TO SUNDAY

9 AM – 11 PM

DAILY HAPPY HOUR

3 PM – 7 PM


Some Vendors may close earlier.

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© 2026 Mettra LIC Food Hall. All rights reserved.

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